Insights from Think & Grow’s Jonathan Jeffries
Scaling a tech startup is no small feat. Between the challenges of rapid growth, expanding into new markets, and ensuring your systems and processes are prepared for the next stage, founders often find themselves juggling competing priorities. However, with the right strategies, scaling can transform startups into high-growth, globally competitive businesses.
Jonathan Jeffries, co-founder of Think & Grow, recently shared his insights into how tech founders can scale globally while building sustainable growth strategies. Below, we break down his key recommendations for preparing your startup for success.
One of the biggest challenges startups face isn’t the ambition to grow faster—it’s making sure their infrastructure can handle growth. As Jeffries explains:
“The biggest challenge for startups isn't the desire to grow faster—it's making sure they have the right systems, processes, and people in place to support that growth.”
To successfully scale, startups need to focus on three foundational areas:
A great first step is to assess your startup's readiness for growth. ➡️ Try our Expansion Readiness Tool to identify gaps in your systems, processes, and leadership team and uncover what you need to succeed.
Expanding into new markets is one of the most exciting opportunities for startups. However, it’s also one of the most challenging. Jeffries emphasizes the importance of data-driven decision-making when choosing where and how to expand:
“Many businesses miss out on growth opportunities because they don’t properly prioritize which markets to enter or don’t use data to understand where they can win.”
When prioritizing markets, consider the following:
By using customer and market insights, startups can create targeted strategies that prioritize the right markets, buyer personas, and growth opportunities. This ensures your global expansion strategy is not just exciting but effective.
Leadership is the backbone of any successful scaling strategy. As businesses grow, their challenges and priorities evolve, requiring leaders who can adapt and drive the company forward.
Think & Grow specialises in helping startups build high-performing leadership teams. One client shared how working with Think & Grow transformed their business:
“Think & Grow helped us align our leadership team to a new strategy, and within six months, we secured PE investment and realigned our focus toward profitability.”
Leadership alignment is crucial for maintaining focus during times of rapid growth. Founders should:
Scaling doesn’t always require massive, sweeping changes. Sometimes, the smallest improvements can lead to the biggest wins. Jeffries emphasizes the importance of continuous improvement through what he calls the “1% Rule”:
“Growth isn't always about big leaps; it’s about making consistent, incremental improvements. The companies that successfully scale are the ones that are humble enough to constantly learn, adapt, and improve—no matter how successful they’ve been.”
This approach focuses on:
By focusing on consistent 1% improvements, startups can reduce the risk of burnout that often accompanies rapid scaling and foster sustainable growth.
Scaling a tech startup requires careful planning, data-driven strategies, and the right leadership team. By focusing on the key strategies outlined by Jonathan Jeffries—preparing your business for growth, leveraging data for market expansion, investing in leadership, and prioritising continuous improvement—you can position your company for sustainable, long-term growth.
At Think & Grow, we specialize in helping startups and scale-ups overcome the challenges of global growth. From leadership hiring and strategy alignment to tools like our Expansion Readiness Tool, we’re here to help founders build scalable, high-growth businesses.
Are you ready to take your startup to the next level? Try our Expansion Readiness Tool, to assess your growth potential and start scaling with confidence.